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cisco 642-165:Unified Communications Contact Center Express Implementation(UCCX)
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related exam: IBM 000-371
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The 640-863 exam type:
1. number of single-choice: about 30
2. number of multiple-choice: about 30
3. drag and drop questions: 4
The CCDA curriculum includes designing basic campus, data center, security, voice, and wireless networks.
CCNA level knowledge and BCMSN level knowledge is needed to prepare for the CCDA certification exam.